A growing majority of business records for most organizations are stored in e-mail data stores. That means that organizations that are sued or that want to undertake legal actions need to be able to access this information, understand what the data says, extract the relevant data and put it into a form that is usable for decision makers, legal staff and others.
The fundamental problem, however, is that e-mail data stores are huge. Given that there are hundreds of megabytes in each user’s mailbox, there are hundreds of gigabytes or terabytes of data in backup systems or archives, and all the data that is stored locally or on mobile devices, discovery can become a very thorny problem.
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